Subject to these terms, we offer refunds on the purchase of goods but not on the provision of services. Our returns period lasts for 7 days after you receive any item. If 7 days have gone by since delivery of your purchase, unfortunately, we can’t offer you a refund.
To be eligible to return an Product (or service) for a refund, it must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
Where items have been made or personalized for you, they are non-refundable unless defective. Please be sure to confirm all items prior to purchasing. We encourage our customers to try the product (or service) in the first week after their purchase to ensure it fits your needs.
If you need to return an item, send us an email at our contact email address below and we will provide you with the address to return your items. Once your return is received, we will send you an email to notify you that we have received your returned item. We will also notify you of the refund timeframe.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, other than for a faulty item, the cost of return shipping will be deducted from your refund. If you have any additional questions or would like to request a refund, feel free to contact us @ [email protected]